Return Policy

Returning/exchanging an item depends on the ‘terms and conditions’ for return of the online shop you shopped from. Study carefully the vendor site’s return policy before ordering.


If you decide to return an item you purchased through our website you will be responsible for any and all import duties and taxes, shipping and handling fees back to our depot in the United Kingdom, any shipping/handling fees involved with returning your order to the Internet retailer, any re-stocking fees that may be applicable. Meykaya International will also retain the service charge you paid. All refunds on processed orders are subject to the return policy of the Internet retailer(s) you are ordering from. We advise you to check the return policy before placing your order.

If you place your order through our website, you are specifically instructing us (As Meykaya – See ‘Meykaya Concept’) to go to a given vendor and buy a particular product for you. This is the service, which we render to you. It is your responsibility to make sure that the product listed or advertised meets your exact requirements. You are also responsible to check the return policy of the vendor from which you are buying the product.

Customized items though, are not eligible for return/exchange.

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